How it works Spending limits Savings pots Security

Support

Contact us

The fastest way to reach a human is in-app chat, open every day. You can also use the details below.

Everyday help

In-app chat — tap Profile → Help. Fastest, any day of the week.
Email: help@perim.money
Browse common questions in the Help centre.

Complaints

If something's gone wrong, see our complaints page or email complaints@perim.money.

Press & partnerships

Media enquiries: press@perim.money. Everything else: hello@perim.money.

By post

Perim, NEIGHBORHOODCONNECT LTD, 128 City Road, London EC1V 2NX, United Kingdom.

Lost or stolen card

Freeze your card instantly in the app, then contact us through in-app chat. See also our security page.

Perim is a trading name of NEIGHBORHOODCONNECT LTD, registered in England and Wales (company number 17051993), registered office 128 City Road, London EC1V 2NX. The Perim account and card are provided by Griffin Bank Ltd, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits are protected by the Financial Services Compensation Scheme up to £85,000 per eligible person. Apple Pay is a trademark of Apple Inc. Google Pay is a trademark of Google LLC. Perim is a spending-control feature layered on a current account; it does not provide debt advice.